At TURSA Grafton, we believe in transforming lives through education and opportunity. Our recent Customer Service course has been a beacon of hope, guiding individuals towards a brighter future in the Retail and Hospitality sectors.
The Path to Shaping Careers
Our dedicated participants, including the spirited Cory and the determined Fiona, have shown remarkable diligence in completing their training. Their hard work has culminated in earning the esteemed Statement of Attainment for the unit SIRXCEG001 Engage the Customer, marking their proficiency in customer engagement—a cornerstone of service excellence. It has put them on the road to shaping their careers and achieving new goals
Collaboration for Success
In a commendable partnership with CHS Training, we’ve equipped our participants with the Responsible Service of Alcohol (RSA) certification, a crucial step for those aspiring to work where the cheer of celebration meets the clink of glasses.
Shaping Careers at Grafton Races
The fusion of customer engagement skills and RSA certification has unlocked new opportunities for our participants. They’ve stepped into the vibrant world of the Grafton Races, embarking on careers that promise growth and fulfillment. This is just a first step to build experience and confidence and open doors into a range of customer service and hospitality industries.
A Future Unfolding
This milestone is more than just a personal triumph for Cory, Fiona, and others; it’s a testament to TURSA Grafton’s unwavering commitment to nurturing talent and enriching our community.
These opportunities are not just for Cory, Fiona and the others that have attended our training. Opportunities are also for you, become a part of the success story and contact us. Find out how we can help you achieve your goals through assistance and training and let’s open new doors to your future.