Navigating the world of employment assistance can be confusing, but we’re here to help you understand the roles of Workforce Australia, Centrelink, and Job Service Providers. Each plays a crucial part in supporting job seekers on their journey to employment.

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Workforce Australia

Workforce Australia is the overarching organisation that coordinates various employment services across the country. They set the guidelines and standards for how these services should be delivered, ensuring that job seekers receive consistent and effective support. Workforce Australia manages the overall strategy and policy direction for employment services, working to create a cohesive system that helps people find jobs and improve their skills.

Centrelink

Centrelink, a part of Services Australia, is responsible for providing financial support to individuals who are unemployed or looking for work. They manage payments such as Jobseeker, Youth Allowance, and other benefits to help people meet their basic needs while they search for employment. Centrelink ensures that individuals meet their obligations, such as actively looking for work, to continue receiving payments. If these obligations are not met, Centrelink has the authority to adjust or cancel payments.

Job Service Providers

Job Service Providers are organisations contracted by Workforce Australia to offer direct assistance to job seekers. They provide hands-on help with resume writing, interview preparation, job searching, and overcoming barriers to employment. Job Service Providers work closely with individuals to develop personalised plans and offer ongoing support, ensuring that job seekers have the tools and guidance they need to succeed. They also report back to Workforce Australia on the progress of the job seekers they assist.

How They Work Together

In summary, Workforce Australia oversees the overall employment services and sets the standards, Centrelink handles the financial support and ensures compliance with job-seeking obligations, and Job Service Providers offer hands-on assistance to job seekers. Together, they create a comprehensive support system to help individuals find and maintain employment.

Tursa Employment and Training is a trusted Job Service Provider. 

TURSA have been supporting local communities 30+ years to not only secure employment but in helping the to upskill and prepare for jobs that provide sustainable employment.  If you require assistance please contact your nearest TURSA office today.