Beric Hartwig, a ‘driving force’ at Fresh and Frozen, has a remarkable story of resilience and determination. After surviving a severe heart attack, Beric found himself longing to return to work. His journey led him to TURSA, an approachable employment agency that would change his life.
What brought you to TURSA?
Beric explains, “I had been on Disability Employment Services (DES) for five years after my near-death experience. I was tired of sitting idle and wanted to get back to work. That’s when I was referred to TURSA at Coomera, and later, I moved to Beenleigh.”
Beric found TURSA’s support invaluable. They helped him with paperwork and phone usage and provided expert guidance. “TURSA is probably the best agency I’ve ever worked with,” he says. “Their communication is excellent, and they genuinely care about their participants.”
Having owned his own business previously, Beric was no stranger to hard work. However, due to health concerns, he needed to explore new avenues. “I considered driving buses,” he recalls. “But my heart condition made it challenging. Instead, I looked for courier or driver jobs.”
Unfortunately, a bus job near Hyperdome didn’t meet his expectations. “They wanted us to clean buses after hours without pay,” Beric shares. “It wasn’t feasible. That’s when I turned to Frishta, my Disability Employment Advocate.”
Frishta introduced Beric to FreshnFrozen, where he found purpose and stability. “I work Monday to Friday, 9 to 12 hours a day,” he says. “The salary setup allows flexibility; some days, I finish earlier.”
Being out of work for an extended period took a toll on Beric. “I struggled with anxiety and lost confidence,” he admits. “But thanks to TURSA’s support, I’ve improved. Dealing with clients is easier now.”
When asked what advice he’d give a friend, Beric doesn’t hesitate. “Just go and see TURSA,” he emphasises. “They understand, listen, and genuinely help. Unlike other agencies, TURSA doesn’t push you aside. They’re here for you.”
Beric’s journey with TURSA and Fresh and Frozen exemplifies the power of resilience and community support. If you’re seeking employment assistance, take a page from Beric’s book—visit TURSA and discover a path to meaningful work.
Beric and his wife faced a life-altering car accident. In the aftermath, TURSA stepped in to provide support. His wife, who was also registered with TURSA, needed assistance. Frishta, ensured they had access to transportation—whether Uber rides or other means—to help them navigate their challenges and maintain access to employment.
But the story doesn’t end there. Bob, Owner at Fresh and Frozen, went above and beyond. He lent Beric one of his personal cars, ensuring that Beric could continue his journey of employment. Bob’s generosity made a significant impact, allowing Berrick to regain independence and mobility.
And then came an unexpected twist. Beric’s wife, who had been legally blind, also found employment through TURSA. Today, she works full-time, defying the odds. Her vision has improved, and she can now see the world around her.
Beric, his wife, and the entire support network—Frishta, Bob, and TURSA—have woven a tale of resilience, compassion, and determination. Their journey reminds us that sometimes, it takes a village to transform lives.
If you’re facing challenges, remember that allies are ready to walk alongside you. Visit TURSA, and let your journey begin.
Lionel, a talented keyboard player, has faced his share of challenges. His journey to meaningful employment took him through twists and turns, but it ultimately led him to TURSA, where he found a supportive community and a chance to make a difference.
Before joining TURSA, Lionel’s work history was unconventional. “I’ve played music,” he says, “and some might consider that a ‘real’ job. But I hadn’t held down consistent employment for a long time—maybe 15 to 20 years.”
Enter TURSA. Lionel’s Disability Employment Advocate encouraged him to explore job opportunities. Initially hesitant, Lionel decided to give it a shot. “I didn’t think I’d succeed,” he admits. But when he landed a job, everything changed.
Working at Fresh and Frozen—both in the warehouse and as a delivery driver—proved transformative. “It’s been great for my mental health,” Lionel shares. “And it’s helped me feel more connected to the world.”
TURSA provided essential support, from petrol assistance to resume building. “They genuinely care,” Lionel emphasises. “They understand the challenges and provide practical solutions.”
Reflecting on his 12 months at Fresh and Frozen, Lionel wishes he’d started this journey 20 years ago. “I feel better,” he says. “More a part of the planet.”
Lionel battled depression and anxiety before finding stability through work. “Keeping busy is essential,” he notes. “And there are plenty of resources out there.”
TURSA’s approach resonated with Lionel. “They listen,” he explains. “They connect you with the right contacts. It’s about understanding and support.”
Lionel’s story underscores the power of perseverance and community. If you’re navigating your own path, take inspiration from Lionel—visit TURSA and discover how they can help you find your place in the world.
As a Disability Employment Advocate at TURSA, Frishta plays a pivotal role in the success stories of participants like Berrick and Lionel. Her dedication and understanding have made a lasting impact.
Frishta reflects, “Working with Beric and Lionel has been a pleasure. Each client brings a unique backstory, motivations, and expectations. Many have tried other service providers, and they arrive at TURSA with a mix of hope and scepticism.”
Frishta’s approach is simple yet powerful. “I listen,” she says. “I empower them to recognise their potential. There’s often resistance, but that’s part of the journey.”
Navigating employment opportunities involves trial and error. “We send clients to job interviews, refer them to positions,” Frishta explains. “Sometimes it works seamlessly; other times, we adjust. With Beric and Lionel, we’ve been by their side throughout.”
Beric faced medical clearance challenges for specific jobs. “We backed out,” Frishta recalls. “But we persisted. We won’t settle until we find the right fit.”
Frishta’s commitment extends beyond job placement. “We stay connected,” she emphasises. “Life gets busy, but we’re here—supporting, encouraging, and ensuring they thrive.”
Understanding employers like Bob at FreshNFrozen play a pivotal role in fostering a positive work environment.
Bob’s commitment to his staff goes beyond the conventional employer-employee relationship. By providing his own personal vehicle to an employee in need, he demonstrates empathy and genuine concern. Such actions not only retain valuable team members but also create a sense of loyalty and trust.
Bob’s philosophy—that success hinges on understanding individual needs and aligning them with business goals—holds true. It’s not merely about the job service provider; it’s about the person behind it, someone who comprehends the intricacies of the business and ensures the right people are in place. Bob’s approach exemplifies effective leadership and underscores the importance of human connections in the workplace.
For those seeking employment, Frishta offers advice: “Reach out. We understand. We’re here to help. TURSA isn’t just an agency; it’s a community.”
Beric, Lionel, and countless others owe their progress to advocates like Frishta and dedicated Disability Employment Advocates who work tirelessly to help them achieve their goals. If you’re on your own journey, remember: TURSA is ready to walk alongside you.
Collaboration between organisations and employers is critical to achieving sustainable outcomes in employment. This article highlights the seamless cooperation between Tursa Employment & Training, Certis Security, and Asset College and their collective efforts to secure jobs for individuals like Suzanne who now gets to be mixing in celebrity circles.
Suzanne, a former florist, had faced health issues and personal loss, leading her to believe she was too old to find work. However, her journey took a turn when she was introduced to the security industry through a training course at Asset College, funded by TURSA. Despite initial scepticism, Suzanne embraced the opportunity and secured employment. What made it even more exciting for her was the fact that she could attend a number of concerts and get literally face to face with celebrities on the job.
Travis Marsham, the State Events Manager for Certis Security, spoke about the company’s relationship with Asset College. Certis Security offers newcomers to the industry the opportunity to start as customer service officers while they undertake their training. This approach allowed Suzanne to gain experience in customer service roles at venues like the Gallery of Modern Art before transitioning into a security role. Travis emphasised the importance of life experience and maturity that individuals like Suzanne bring to the industry so that they can mix in celebrity circles or provide concierge or I.D. checking services professionally and seamlessly between them. Find out more about the opportunities in the security sector CLICK HERE
Mike Addicott, the National Manager for Asset College, highlighted the organisation’s focus on employment. Asset College operates across Australia, offering training in security and associated disciplines. Mike discussed the “win, win, win” strategy, where graduates, the department, and employers all benefit. He also emphasised the importance of diversity in the industry and its opportunities for good earnings and flexible roles.
Melinda Clarke, a Disability Employment Advocate at TURSA, discussed the importance of working with partners, training organisations, and employers to assist participants in finding employment. She shared Suzanne’s transformation from uncertainty to a place of enthusiasm and joy in her work. Suzanne’s experiences include working at high-profile events and meeting celebrities like Pink and Def Leppard.
Mitch highlighted the industry’s need for more women and diversity. The roles available in the industry are vast, ranging from concierge and building security to university and government security. The emphasis is on customer service, with employers often stating that an excellent retail customer service person can make an even better security officer.
Sam, the Business Liaison Team member for the Gold Coast at TURSA, discussed the importance of liaising with employers and job-matching TURSA clients. She emphasised the importance of educating employers about Disability Employment Services and addressing barriers before placing clients into work. Sam shared an instance of resolving a misunderstanding between an employer and an Indigenous Australian employee who needed to be absent from work for family business, demonstrating the importance of communication and a deeper cultural understanding. Without organisations like TURSA providing this post-placement support, the risk of misunderstanding and potential job loss becomes far more likely.
Suzanne’s story is a testament to the power of collaboration between organisations and employers in achieving sustainable employment outcomes. It underscores the importance of diversity in the industry and the transformative impact of employment on individuals’ lives.
In pursuing personal and professional growth, individuals often encounter challenges and uncertainties. With collaboration between service providers and trainings doors open.
Victoria’s path from post-school uncertainty to a thriving career in aged care showcases the impactful collaboration between TURSA, a job service provider, and key partners like NV College and NVC Group.
I spent the first 12 months with TURSA looking at options and trying to find my way. It wasn't until I did their Steps Towards Work Program that I discovered my career passion.
Victoria candidly shared her initial struggles with post-school uncertainty.
However, her fortunes changed when she joined TURSA’s “Steps Towards Work” program, a three-day initiative to help participants explore career paths. During this program, she was introduced to Enrico from NVC Group, who highlighted the opportunities in aged care and their Care Ready course.
The collaboration between TURSA and NV College became evident as Victoria progressed through the Care Ready course, providing her with essential skills and a taste of the industry. The collaborative effort was not just about coursework; it extended to practical experiences, such as Victoria’s time at Autumn Lodge, and as a result she gained hands-on experience feeding residents.
Discussions with Chris, Victoria’s TURSA employment advisor, shed light on the ongoing support provided to individuals like Victoria. Chris emphasised the importance of the relationship between job service providers and training organisations, praising the seamless coordination that enables participants to find direction and pursue educational opportunities.
The involvement of NV College in the process was crucial. The “Steps Towards Work” program served as a gateway, exposing participants to potential careers. The collaborative approach between the college and NVC Group allowed Victoria to progress from short courses to a Certificate III in Individual Support. This resulted in gaining a traineeship offer from NVC Group at Riverside Gardens.
Kylie, a passionate staff member from NVC Group, highlighted the significance of early exposure to industry realities. The college’s partnerships with industry players, including NVC Group, allowed students like Victoria to explore their interests and make informed career decisions.
Further insights came from discussions with Victoria’s prospective employer at Riverside Gardens. During a speed interview, the employer admired Victoria’s eagerness to learn and emphasized the comprehensive support network at Riverside Gardens. This resulted in Victoria being offered a Traineeship in her dream career. The collaboration extended beyond job placement, encompassing ongoing support and transportation assistance.
In conclusion, Victoria’s journey illustrates the positive outcomes that result from a well-established collaboration between job service providers, training organizations, and employers. The collective effort, from skills development to job placement and ongoing support, showcases the potential for collaboration to be a driving force in transforming lives and steering individuals towards successful careers.
In a candid conversation in Lismore, we sit down with Jack, a resilient individual whose life took a transformative turn at TURSA. Jack opened up about his battles with depression, anxiety, and substance abuse, shedding light on his remarkable journey from isolation to finding freedom and purpose from his barriers.
Before Jack found his way to TURSA, his life was marked by heavy depression, anxiety, and a relentless struggle with drug and alcohol addiction. Forced to move back home due to life’s circumstances, Jack found solace, but it was only upon reaching TURSA that his outlook took an upward turn and he began finding freedom.
His encounter with Stacy at TURSA became a turning point. Jack vividly recalls the initial meeting having a positive progression in only a few minutes. It laid the foundation for a pathway that met Jack’s needs. The prospect of rehab crossed his mind initially, but after just one week, the transformative experience at TURSA, mainly working at the showgrounds, made him reconsider.
Jack’s requirement to undertake Work for the Dole program, marked the beginning of his journey to recovery. Impressively, within eight weeks, Jack’s dedication and strong work ethic not only earned him connections but also opportunities. The president and vice president of the Show Society recognised his potential, leading to an offer to work as the head traffic controller for significant events.
Reflecting on his experience, Jack expresses a newfound interest in pursuing a career as a traffic controller. He discusses upcoming courses and potential paths, highlighting the positive impact of the opportunities presented to him.
As Jack narrates his story, it becomes evident that his struggle with anxiety has significantly diminished. Jack was previously unable to make eye contact or construct proper sentences, so he attributes his transformation to stepping out of his comfort zone. The experience at the showgrounds helped overcome much of his public anxiety and build his confidence, allowing him to communicate and work effectively with others.
Acknowledging the ongoing need for awareness, Jack emphasises the conscious effort required to prevent a regression into past struggles. Despite facing challenges, he finds solace in his work, particularly at the showgrounds, where he thrives in a physical and social environment.
Jack envisions further growth, with Saturdays at the showground providing paid work and the rest of the week dedicated to volunteering. He plans to obtain his RSA and RCG for additional job opportunities. The supportive network at TURSA, and especially from Trev, ensures Jack’s continued involvement in significant events, boosting his confidence and motivation.
In a brief conversation with Stacy, Jack’s Employment Adviser, it becomes clear that Jack’s journey is a testament to the effectiveness of TURSA’s proactive approach.
Stacy highlights Jack’s initial timidness and anxiety, emphasising the positive impact of working collaboratively to overcome barriers. She encourages other individuals like Jack to reach out, they do not have to struggle alone, assuring them that TURSA is here to help, not hinder.
Jack’s story at TURSA exemplifies the power of resilience, support, and the transformative impact of seizing opportunities. His journey sends a powerful message – it’s okay to seek help, and with the proper support, positive change is not only possible but achievable.
Both Stacey and Jack had a message they wanted to share:
Sailfish Catamarans & TURSA share this heartwarming story. Demonstrating through partnerships young people can discover their future career. Sailfish Catamaran’s dedication to apprenticeships in partner with TURSA help to transform the lives of young talent and create an environment where they can flourish.
Sailfish Catamaran believe that every individual possesses untapped potential waiting to be discovered. All in All their commitment to fostering a diverse and inclusive work environment has built a partnership with TURSA that spans many years.
One such inspiring individual is TJ, a proud Indigenous man with an unwavering passion for welding and boiler making. His journey with Sailfish Catamaran is a testament to the transformative power of apprenticeships. As a result, he was happy to briefly shares his experience in the video below about his job and study at TAFE.
Take pride in crafting not just catamarans, but also dreams and opportunities. Their partnership with TURSA enables them to identify and mentor young talents like TJ through structured apprenticeships. Above all, they’re not only building high-quality catamarans but also nurturing the next generation of skilled tradespeople.
TURSA plays a pivotal role in employment collaboration, acting as a bridge between aspiring apprentices and companies like Sailfish Catamaran. Their comprehensive training programs, support, and employment opportunities empower young individuals to explore their full potential.
Transformative Apprenticeships:
Sailfish’s philosophy aligns with ours – the belief in the transformative power of supported employment and apprenticeships. By providing young people with the tools and mentorship they need to develop their skills and find a sense of purpose, TURSA is actively contributing to the growth of local workforce and communities.
TJ’s Story:
TJ’s journey with Sailfish Catamaran has been nothing short of remarkable. He’s not just welding and crafting; he’s creating dreams on the water. He’s finding his confidence, his voice and his talent Being part of a team that values his heritage, skills, and aspirations has allowed him to flourish in his role.
Joining Forces to Create Opportunities:
The story of TJ and Sailfish Catamaran demonstrates what can be achieved when innovative companies and community-focused organisations come together. We celebrate the diversity and talent that Indigenous youth bring to the workforce and are committed to continuing our mission of empowering the next generation of skilled workers.
So, the next time you see a Sailfish Catamaran out on the water, remember that it represents more than just a boat. It’s a symbol of hope, an emblem of opportunity, and a testament to the incredible transformation that occurs when communities and companies join forces.
Stay Connected:
To stay updated on our journey of empowerment and innovation, follow us on social media, @tursajobs and keep an eye out for more inspiring stories like TJ’s. Together, we can create a brighter future for all one job at a time.
Let’s talk about Michael, who faced big challenges but never gave up. With TURSA’s support, he turned things around and made a bright future for himself.
Before TURSA came into his life, Michael had a lot of health problems including a neurological disorder, bulging discs, trapped nerves, and fibromyalgia. These made it hard for him to move around and do things. But when TURSA entered the picture and began to present options and possibilities, things started to change and helped Michael to find his future.
Michael’s spirit remained undaunted in the face of adversity. A former rigour and painter, he faced the daunting task of redefining his career path to align with his unique circumstances. The journey was a challenging one, a testament to his unyielding perseverance.
“I was unsure if I could ever regain my footing. My marriage had dissolved, and a future seemed distant,” recounts Michael, echoing the resilience that fortified his resolve.
TURSA emerged as the guiding beacon that illuminated Michael’s path to transformation. Under their consistent guidance, Michael unearthed latent talents and transferrable skills, rekindling a sense of purpose that had long been eclipsed. Through months of exploration, he unveiled his new future within the disability sector – a choice that would rewrite the script of his life in profound ways.
Today, Michael has continued to develop his future as an independent caregiver, tending to the needs of a quadriplegic man with an outpouring of empathy and commitment. His daily routine, from hygiene upkeep to household management and gardening, symbolizes an indomitable spirit that knows no bounds.
“I’ve discovered a renewed sense of purpose, working in a realm where my efforts make a genuine impact,” beams Michael, pride emanating from every word.
Yet Michael’s journey doesn’t stop here. With a heart full of resolve, he is poised to embrace a new chapter with Get Going Support, broadening his horizons to include more extensive community involvement and engagement. His story embodies the harmonious partnership between personal dedication and the steadfast assistance of organisations like TURSA.
Michael’s testament not only showcases his unwavering dedication but also underscores the vital role of TURSA as a cornerstone of support. Together, their collective efforts have facilitated his finding future, illuminating a pathway for others facing similar challenges.
To those who seek inspiration, look no further than Michael’s journey. Reach out to TURSA, and together, we can surmount adversity, crafting a tapestry of success where determination is met with unwavering support.
Sunshine Coast Resident Empowered by TURSA‘s Support on Journey to Employment Maroochydore, July 31 –
Adam, has faced and conquered the difficulties presented by his disabilities to find a fulfilling job. Thanks to the unwavering assistance from TURSA, a respected disabilities support provider in the area.
Adam’s job search was uncertain when he moved to the Sunshine Coast, fearing that his disabilities might limit his options. However, a fortunate encounter with a sign for TURSA changed his life’s direction. Curious about his possibilities, Adam registered with TURSA and met Paul and Carl. They became his mentors throughout his employment journey.
Adam’s main goal was to find a job that suited his abilities and allowed him to manage his injuries effectively. Paul and Carl worked closely with Adam. They assessed his capabilities, searched for suitable job hours, and placements that accommodated his unique circumstances.
Although Adam explored various fields like boat building and aged care, his passion for caregiving was his goal. Unfortunately, balance issues caused by his injury prevented him from becoming a support worker. Determined to find the right fit, TURSA’s team continued searching. Finally they found a general hand position at a well-known holiday resort in Noosa.
In his new role, Adam handles various tasks, from cleaning windows to maintaining gardens, and even leading the maintenance team. This opportunity gave him the freedom to work at his own pace while showing his dedication and hard work, earning praise from his employers.
Even after more than a year of employment, Adam still receives encouragement from TURSA, showing their commitment to his journey. Adam’s triumphant return to the workforce is a personal achievement and a testament to his hard work and TURSA’s dedication to empowering individuals with disabilities. After a gap of five and a half years, Adam’s current job is the longest he’s held in two decades, demonstrating the impact of finding meaningful employment.
“I can work at my own pace. I put in hard work, and my employers are happy with me, I believe,” says Adam, expressing pride in his journey.
As an inspiring story of determination and resilience, Adam’s experience brings hope to others facing similar challenges. TURSA’s unwavering support and patient guidance have been crucial in Adam’s journey to triumph over adversity.
Adam offers heartfelt advice to others in a similar position:
“When you’re ready, go see the team at TURSA. They’ll help you find a good job.”
Adam’s journey exemplifies the transformative power of support, proving that with proper guidance and determination, individuals can overcome disabilities and create a brighter future. If you need help navigating Disability Employment Services take the first step by reaching out to TURSA for friendly and helpful advice
It was immediately obvious that she was a bundle of anticipation and energy. We sat down for a chat to get a little better understanding about where Lisa had come from and more excitedly where she is going and how she was overcoming barriers to begin rebuilding her life.
Interviewer: Hi Lisa, tell me about your environment before joining TURSA and how long it has been since you last worked. What were your barriers to employment?
Lisa: I’ve been with TURSA for around ten years. I used to live in the Northern Rivers but faced challenges due to a problematic relationship and having my kids taken away. The team at Ballina TURSA helped me get into rehab because of my substance abuse issue. After that, they supported me in finding work. When I moved to the Sunny Coast, I sought their help again, knowing they understood my situation well.
Interviewer: That’s great to hear how TURSA has been there for you and built that trust. Can you share what TURSA has done for you since you joined them here on the Sunshine Coast? How did they assist you in finding work, and what kind of support did they provide?
Lisa: TURSA listened to my work experiences and skills and understood when I needed someone to talk to. My primary contact, Wade, has become more than a support person; he’s like a friend.
Interviewer: It must be a relief to have a supportive team like that. How else did thy assist? Where there any courses or training they assisted you with?
Lisa: TURSA helped me with my resume, as I had a long gap between jobs and it needed some clarification. They have been supportive and encouraging throughout.
Interviewer: That’s great to hear. Wade and the team sound amazing. How long have you been with TURSA here in Maroochydore?
Lisa: I’ve been with them since September 22, almost a year.
Interviewer: And how has it been for you between then and now work wise?
Lisa: I’ve been doing odd jobs, nothing formal or stable.
Lisa was very candid about her fears and concerns. She recognised she needed help and was open and honest about her needs to keep moving forwards.
It's not just about now, it's about knowing that the future support is there also to help you stay on track and knowing they will pick you up if you fall.
Interviewer: I hear you literally just got some exciting news before coming here to talk to me today? What was that?
Lisa: Yes, I’m starting a full-time role and it feels incredible. It’s actually a 2IC role in a local business which I wasn’t expected so I’m both excited and a little terrified!
Interviewer: Wow, that’s brilliant, obviously they have faith in your confidence and ability. So life’s about to improve now that you’ve landed a full-time role, right?
Interviewer: That’s a fantastic outlook! How do you think this new job will impact your life?
Lisa: It will help me work towards my goals and feel proud. TURSA‘s support makes me feel like I’m not alone on this journey, which means a lot to me.
Interviewer: It’s beautiful to see you so positive and motivated. Wade mentioned you were awarded employee of the month March 2023. Great work and thank you for sharing your story with us, Lisa!
Lisa: Thank you. I appreciate it.
Interviewer: You’re welcome. Best of luck with your new job!
TURSA really took the time with me to help me discover my self-worth.
Let all your walls down, they are there to catch you when you need it!
Lisa’s rebuilding journey serves as a powerful reminder of the impact that seeking help and support can have in times of uncertainty. When faced with challenges in both her personal and professional life, Lisa found herself at a crossroads, unsure of which direction to take. However, her decision to reach out to TURSA proved to be a turning point that led to a positive outcome.
With TURSA’s dedicated team, Lisa received the guidance and tools she needed to navigate through obstacles and discover her true potential. Not only did she acquire essential job-ready skills, but she also found a compassionate support system that provided encouragement and understanding during her journey.
The positive outcomes in Lisa’s life are a testament to the significance of embracing support and trusting the process. It is a powerful lesson that resonates with everyone facing challenges. As readers, we are reminded that seeking help is not a sign of weakness but a courageous step towards growth and self-discovery.
Remember, you are not alone in your journey. TURSA who are committed to supporting you. Their expertise and care can be the catalyst that propels you towards a brighter future.
Take action today. Reach out, seek support, and unlock your true potential. The path to a brighter future awaits you.
In a heartwarming success story, Amy Jarrett, a TURSA Employment & Training participant, has overcome significant obstacles and turned her life around to achieve remarkable success. Amy, a single mother of three children, sat down for an interview to share her journey and challenges before seeking assistance from TURSA.
Several years ago, Amy battled addiction, which consumed most of her life, making it extremely difficult to hold down a job or accomplish her goals. However, a life-changing moment occurred when she found strength in her faith. With newfound determination, Amy embarked on her path to recovery and self-improvement.
When Amy came to TURSA, she candidly shared her struggles and past experiences with addiction. The organization, known for its supportive and non-judgmental approach, embraced Amy’s openness and provided her with the necessary resources to facilitate her journey towards employment.
The process began with a face-to-face interview where Amy discussed her credentials, past experiences, and aspirations for the future. TURSA’s team recognized her potential and helped her explore new career opportunities beyond the cleaning jobs she had done in the past. Additionally, they offered training options tailored to her needs, building her confidence and competence for the job market.
One of the pivotal moments in Amy’s journey was the assistance she received from her training company, NVC (Nambucca Valley College). Amy completed her Certificate III in Individual Support and then secured employment with Nambucca Valley Care working with aged care and over 50’s village residents.
NVC nominated her for the prestigious Aboriginal and Torres Strait Islander of the Year award, recognizing her outstanding achievements and perseverance. Amy’s dedication and hard work paid off when she won the regional award, an achievement celebrated by her entire support network at TURSA.
Amy’s triumph didn’t stop there. Amy has moved on to a new role at Community Gateway and, as a regional winner, now has the opportunity to compete in the state round of the awards. Amy will face a panel of judges to deliver a 10-minute presentation on her life, motivations, and journey into her chosen industry. If successful, Amy will also become an ambassador for vet training, inspiring and mentoring high school students.
Speaking of Amy’s progress, Chris, a member of the TURSA team, expressed immense pride in her achievements. Chris has been working with Amy since her journey began at TURSA. She witnessed Amy’s determination to succeed, dedication to completing her course and securing a job. Despite facing housing instability at one point, Amy remained resilient, and her perseverance was rewarded with a brand-new home to rent.
Amy's story is a potent reminder that one can overcome seemingly insurmountable challenges with the proper support, determination, and faith. TURSA Employment & Training continues to be a beacon of hope for individuals like Amy, providing them with the resources and guidance they need to rebuild their lives and pursue their dreams. As Amy moves forward to the state round of the awards, the entire community stands behind her, cheering for her success and inspired by her strength. Amy's journey is a testament to the positive impact that organisations like TURSA can have on individuals' lives and the importance of providing support and understanding to those seeking a second chance.
Hello, Can you introduction yourself for our readers?
How long have you been there?
What do you love about your job?
What’s your current role?
Have you always been the manager?
How do you find dealing with the public?
Can you tell me about your background before the RSPCA?
“I was a mum and a grandma but personally, I was feeling insignificant and very low.”
What are some practical things that Tracey did to help you?
Can you share some other supports that were available to you?
In Conclusion:
Tursa Employment & Training acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to land, water and community. We pay our respects to the people, the cultures and the elders past, present and emerging.
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